Common problems with video streaming and image server
Router and firewall problems
If you are behind a firewall you must make sure that it is opened for traffic to TinCam. Your router needs to forward incoming traffic to your computer on the ports you use. The default port is 80 for the image server and 8080 for the streaming server.
You can find help on how to open your firewall and router on
www.portforward.com
Routers and firewalls often cause problems with detecting the right ip address as described below.
IP address
When TinCam opens a server (streaming or image server) you will need to link to the server from your homepage. To do this you must know your computer's IP address on the internet. TinCam must also know the IP address if it creates and uploads the webpage.
In most cases TinCam can get the IP address by checking the network settings, but if you connect to the internet through a local network (LAN) or a ADSL router, this will only return your computers IP on the LAN, not the internet IP. To solve this problem TinCam can detect the IP by polling a script on TinCam.com. This can be enabled (default) or disabled in
General settings.
When the server starts TinCam also creates a file called 'ip.txt' wich contains the ip address. If your IP is dynamic (changes when you log on/off the internet) you can upload the ip.txt file with the
On And Offline Upload function. You can use this file to create a dynamic link to your images or video stream, using a server-side scripting language like ASP or PHP.
